Shipping policy

Thank you for shopping with us. We aim to make your delivery experience smooth, reliable, and transparent. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 1–3 working days (excluding weekends and public holidays).

Orders placed after 2pm or on weekends/public holidays will be processed on the next working day.

During busy periods (sales, promotions, holidays), processing times may be slightly longer.

You will receive a confirmation email once your order has been dispatched.

Shipping Locations

We currently ship:

Within the United Kingdom

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Incorrect Address & Failed Delivery

Please ensure all shipping details are correct at checkout.

We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

If a parcel is returned to us due to failed delivery, re-shipping fees may apply.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: info@textaglam.co.uk 
Customer service hours: Monday–Friday, 10am–3pm (UK time)

This policy is subject to change without notice.